Past & Ongoing Projects
Past & Ongoing Projects
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News & Events
BrandHack.AI
Get Started →Proven Results
Work that rewires growth
From full-ecosystem brand launches to AI-first search domination — real clients, real challenges, measurable impact across industries.
×2
Sales vs. comparable OTC launch
85–97%
AI visibility rate (SearchHack)
+40%
Conversion lift via conversational agent
3→15%
Insurance booking conversion
×2
Faster decisions, FMCG root cause AI
−65%
Content production spend (pharma launch)
Featured Case
Healthcare Supplements · Full Brand Ecosystem
End-to-End Brand Launch for a New Health Range
A pharma client needed to launch an entirely new range of health supplements from zero. BrandHack built the complete ecosystem: visual identity, a 3-tier packaging design system, pharmacy activation, an AI Viber companion for 24/7 patient adherence support, SearchHack GEO for AI/LLM discoverability, plus social media content and PR. Brand name confidential.
3-tier
Product line
launched
launched
24/7
AI patient
companion
companion
AI-first
Search &
LLM visibility
LLM visibility
Full OS
Brand + PR
+ Social
+ Social
All Cases
Client Results
Featured Engagements
01
Insurance Client
From 3% to 15%: AI Outperforms Human Booking Teams
Could AI beat the 3% industry benchmark? It hit 11% immediately, then 15% with cross-channel follow-up — and expanded to AI-drafted wills and full pipeline automation
3→15%
Booking conversion
×5 vs. benchmark
×5 vs. benchmark
↗
02
Top-50 European Business School · MBA & ExecEd
AI Agent Transforms Admissions Pipeline
Multilingual agent qualifies leads, books meetings 24/7 — response time cut from 24h to under 10 min, advisors now spend 90% of time on high-intent prospects
+40%
Conversion
enquiry → application
enquiry → application
↗
03
European Mobile Operator · Travel eSIM
Becoming the AI Answer When Travellers Ask
eSIM offer invisible in AI assistants despite strong economics. SearchHack GEO audit, AI-friendly content engineering and citation strategy turned AI tools into a new acquisition channel
85–97%
AI visibility rate
across target prompts
across target prompts
↗
04
US Restoration & Specialty Cleaning Company
GEO Domination for High-Intent Local Queries
SearchHack deployed to own AI-first discovery for restoration services. Identity & knowledge mapping, AI-friendly content, citation strategy — AI assistants now recommend the brand by name
95%
LLM recommendation
probability at 12M
probability at 12M
↗
05
Italian Food Brand · Export Department
B2B Distributor Sourcing Across Europe
Export team manually hunting distributors across Europe. B2B ConnectHack automated multilingual outreach, prospect qualification and calendar booking — without adding headcount
+100
Qualified leads/week
zero extra headcount
zero extra headcount
↗
06
Global FMCG Client
AI Root Cause Analysis Saves Millions
Teams spending 200+ hours/month aggregating data from 20+ sources. AI Super Agent ingested POS, inventory and promotions data, auto-flagged outliers and cut decision time from 60 days to 48 hours
60d→48h
Decision speed
×2 cheaper vs. manual
×2 cheaper vs. manual
↗
Earlier Work
07
Global Apprenticeship Network (GAN) · NGO
Global Awareness & Participation Campaign
Celebrated GAN's impact and growth, launched the next 5-year plan — increasing advocacy for apprenticeship as a modern workforce strategy and removing historical stigma
6M
Pro-bono
global campaign
global campaign
↗
08
Technology Consultancy · Oracle Platform
Marketing-as-a-Service: AI-Powered Content at Scale
Resource-constrained marketing team needed to scale campaigns fast. Built a Marketing-as-a-Service capability using the Oracle platform — automating content, personalisation and B2B engagement
CHF 100k
Delivered in
8 months
8 months
↗
09
Inbound & Outbound Voice AI · Multi-sector
AI Voice Agent: 24/7 Multilingual Customer Calls
Deployed AI inbound and outbound voice calls to increase customer satisfaction with real-time CRM updates and full multilingual support — eliminating wait times and after-hours gaps
24/7
Coverage across
all languages
all languages
↗
10
Consumer App · AI-Powered Platform
Smart Chat App with GenAI Greetings & Stickers
AI-centric platform enabling personalised greetings, GenAI sticker generation, intelligent reply suggestions and a conversational AI chatbot — simplifying everyday digital communication
AI-first
Consumer
chat platform
chat platform
↗
11
Online Banking Platform
AI Chatbot Cuts Layer-1 Support Load by 45%
Integrated an AI-powered chatbot on the bank's website to handle first-line support queries autonomously — reducing time spent by the customer support team by 45% on tier-1 tickets
−45%
Support time
on layer-1 queries
on layer-1 queries
↗
12
Location Intelligence · AI Agent App
Intelligent Location Agent with Voice & Text Queries
Conversational AI agent providing location-based insights, helping users understand their surroundings and make informed exploration decisions — answering by both text and speech
Voice+
Text & speech
AI responses
AI responses
↗
No cases match this filter. Try another category.
BrandHack.AI
Get Started →Proven Results
Work that rewires growth
From full-ecosystem brand launches to AI-first search domination — real clients, real challenges, measurable impact across industries.
×2
Sales vs. comparable OTC launch
85–97%
AI visibility rate (SearchHack)
+40%
Conversion lift via conversational agent
3→15%
Insurance booking conversion
×2
Faster decisions, FMCG root cause AI
−65%
Content production cost (OTC launch)
All Cases
Client Results
Featured Engagements
01
Galenika · Consumer Health
Oli by Galenika — AI-Led OTC Launch
Challenge
Launch Oli, a new functional-health line, into the booming but rapidly commoditizing GLP-1 weight-management category — on a third of a traditional launch budget, while solving the real threat: patients abandoning treatment when side effects and a non-linear journey wear them down.
Solution
Repositioned the brand from "how you look" to "how you feel," building the "functional health" concept and the "ribbon of change" identity. Stood up a GenAI-enabled Brand Operating System for codified claims and on-brand creative at speed, and launched a 24/7 AI companion that supports patients through the hardest moments — turning a product into a continuous relationship.
Impact
~2× sales vs. comparable OTC launches at ~65% lower content-production cost, 40–50% higher ROI, and creative testing cut from weeks to days — with the metric that matters most: patients saying "it made me feel normal again."
×2
Sales vs. comparable
OTC launch · −65% content cost
OTC launch · −65% content cost
02
Top-50 European Business School · MBA & Executive Education
AI Agent Transforms Admissions Pipeline
Challenge
Operational bottlenecks from slow manual lead follow-up. Advisors overwhelmed by low-intent inquiries with no 24/7 or multilingual support.
Solution
Deployed a multilingual conversational agent as a digital front door — answering FAQs, qualifying prospects through intelligent dialogue, and auto-booking meetings into advisors' calendars.
Impact
Response time dropped from 24h to under 10 minutes. Inquiry-to-application conversion rose 40%. Advisors now spend 90% of their time on high-intent candidates.
+40%
Conversion enquiry
→ application
→ application
03
Italian Food & Beverage Manufacturer · Export Department
B2B Distributor Sourcing Across Europe
Challenge
Export team manually searching for and messaging potential European distributors. Slow process, inconsistent follow-ups, and no visibility into which profiles converted best.
Solution
Implemented B2B ConnectHack to automate identification and personalized outreach to ideal distributor profiles in multiple languages. Interest was qualified via conversational flows before CRM handoff.
Impact
Dramatically increased outreach volume without adding headcount. Improved meeting-booking rates and built a steady pipeline of qualified leads across priority European markets.
+100
Qualified leads/week
zero extra headcount
zero extra headcount
04
Leading European Mobile Operator · Travel eSIM
Becoming the AI Answer When Travellers Ask
Challenge
Despite strong product economics, the travel eSIM offer was virtually invisible in AI assistants and Generative Engine Optimization (GEO) results.
Solution
Used SearchHack to audit LLM discoverability, revamp landing pages, and engineer AI-friendly content structures — turning AI assistants into a new acquisition channel.
Impact
Reached an 85–97% AI visibility rate across target prompts. The brand now appears as a top recommendation when travelers ask AI tools for local connectivity options.
85–97%
AI visibility rate
across target prompts
across target prompts
05
Insurance Sector
From 3% to 15%: AI Outperforms Human Booking Teams
Challenge
Determine if AI could outperform human sales teams in booking sensitive services (wills), where the human team benchmark was a 3% conversion rate.
Solution
Deployed specialized conversational agents to handle lead origination and appointment setting across channels, with AI-drafted documentation support.
Impact
Achieved 11% conversion rate initially, rising to over 15% on cross-channel follow-ups — proving AI's ability to outperform human teams in complex sales pipelines.
3→15%
Booking conversion
×5 vs. human benchmark
×5 vs. human benchmark
06
Global FMCG
AI Root Cause Analysis Saves Millions
Challenge
Teams spent 200+ hours/month manually aggregating data from 20+ sources. It took 30–60 days to align on root causes, leading to action paralysis and missed revenue.
Solution
Implemented an AI Data Super Agent that ingested all data sources (POS, inventory, promotions) to automatically identify outliers and simulate the impact of corrective actions in real-time.
Impact
Decision-making speed increased 2× — from 60 days to 48 hours — at a cost 2× cheaper than manual analysis. Action paralysis eliminated.
60d→48h
Decision speed
×2 cheaper vs. manual
×2 cheaper vs. manual
07
On-Site24 · Property Restoration · GEO / AEO + SEO
Winning AI Search for On-Site24
Challenge
On-Site24, a regional property-damage restoration operator, was nearly invisible in AI answers — up against national giants (SERVPRO, Paul Davis, BELFOR) who owned both search and the new AI recommendation layer. When customers ask ChatGPT, Perplexity, or Google's AI "who should I call," being absent means losing the lead before the phone rings.
Solution
BrandHack ran a combined GEO/AEO + SEO program — optimizing how large language models retrieve, cite, and recommend the brand, while strengthening traditional search. Performance was tracked across 50 reports over 90 days on the platforms that now drive demand: Perplexity, ChatGPT, and Google AI Overviews.
Impact
~45% lift in AI visibility (a ~18–21% baseline to a consistent 30%+), share of voice nearly doubled (~6–7% to 12–15%), and On-Site24 climbed from 4th to a consistent #2 — closing the gap to SERVPRO from ~15 points to ~8. Google's AI Overviews went from near-zero to regularly recommending the brand. The proof it's working: a new customer, asked who referred them, wrote "ChatGPT 😄".
+45%
AI visibility in 90 days
SoV nearly 2× · #2 in category
SoV nearly 2× · #2 in category
Earlier Work
08
Online Banking Platform
AI Chatbot Cuts Layer-1 Support Load by 45%
Challenge
High volume of repetitive Layer-1 support queries consuming excessive human resources across the bank's support teams.
Solution
Integrated a specialized AI-powered chatbot directly into the bank's website to handle routine inquiries autonomously, with seamless escalation paths.
Impact
Decreased time human teams spent on Layer-1 support by 45%, freeing advisors for complex, high-value customer interactions.
−45%
Support time on
layer-1 queries
layer-1 queries
09
Travel & Tourism · Local Discovery App
Intelligent Location Agent with Voice & Text Queries
Challenge
Users struggle to make informed decisions about exploring new locations due to fragmented, inaccessible information across multiple sources.
Solution
Developed an app-based conversational agent providing location-specific insights and answering general queries via both text and speech in real-time.
Impact
Enabled users to make faster, informed exploration decisions through real-time, multimodal AI assistance — significantly reducing information friction.
Voice+
Text & speech
AI responses
AI responses
10
Customer Service · Multi-sector
AI Voice Agent: 24/7 Multilingual Customer Calls
Challenge
Scaling customer satisfaction and CRM data accuracy across multiple markets without increasing headcount or after-hours coverage gaps.
Solution
Deployed AI voice bots for inbound and outbound calls — operating 24/7 in multiple languages with real-time CRM data updates and seamless human escalation.
Impact
Significant increase in customer satisfaction through instant service availability. Reduced administrative errors and eliminated wait times and after-hours coverage gaps.
24/7
Coverage across
all languages
all languages
11
Higher Education & Telecommunications
Lead Reactivation & Upsell at Scale
Challenge
Reactivating written-off leads in Education and converting prepaid users to subscriptions in saturated Telecom markets — at volumes no human team could sustain.
Solution
Deployed AI agents to manage large-scale WhatsApp and telephony outreach campaigns with dynamic personalization and optimized upsell targeting sequences.
Impact
Education: 4.5% conversion on 70,000 "dead" leads. Telecom: 70% increase in customer spend through optimized upsell targeting — both at near-zero marginal cost.
4.5%
Conversion on 70k
dead leads · +70% telecom spend
dead leads · +70% telecom spend
No cases match this filter. Try another category.